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Troubleshooting

Common issues​

Wallet connection​

Problem: Wallet won’t connect.
Solution: Ensure your wallet extension is installed and updated. Refresh the page and try reconnecting.

Transaction failures​

Problem: Transactions failing.
Solution: Check you have sufficient SOL for gas fees and that your wallet is on the correct network (e.g. Solana Mainnet).

Content generation errors​

Problem: AI content generation not working.
Solution: Verify you have sufficient credits and a stable internet connection, then try again.

Agent performance​

Problem: Agent not performing as expected.
Solution: Review agent settings and personality configuration. Check analytics for performance insights.

Workflow runs​

Problem: Workflow stuck or step failing.
Solution: Check the run detail for the failing step’s input/output and error message. For approval steps, ensure you approve or reject from the UI. For webhook triggers, confirm the URL and secret match the caller.

Getting help​

  • Documentation – Use the sidebar and search on this docs site for guides and references.
  • Community – Join the Telegram community for peer support and updates (e.g. @Zenthryx_ai).
  • Direct support – For technical issues, contact support through the platform or email support@iqonga.org.